Usability: is a property of systems, products and websites that relates to ease of use. Usability can be defined as having these components: effectiveness: how well a task can be completed efficiency: how easy or quick it is to complete the tasksatisfaction: the user's perception or opinion of the system meeting their expectationssustainability: change management
"To do a common thing, uncommonly well, brings success." -- Henry John Heinz
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