- To reduce the complicated to the simple.
- Manage expectations.
- Adding & Removing features without drama.
- Making an app default as legitimate.
- Making sure feedback is heard, and result of it clearly seen.
- Clarifying and communicating the "Concept of One" path through an app to successful resolution.
- Timing
- Finding sweet spots.
- Understanding "Popularity" and managing trends.
- Closing loops.
- Understanding user routines for efficiency and identifying sustainable results.
- Identifying: use to assist growth path of product.
- Abreast of the current Zeitgeist of technology to assist on understanding the scope of users expectations.
- To advocate Accessibility, Sustainability, and User Experience as part of development.
- To always refocus needs back to new users.
- To reduce documentation, Training, and Support needs.
- To create raving fans.
August 2, 2009
Scope of Usability
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